We have added new tools for convenient data handling in Senso.
What's new:
Time Zone Support
Selection of a preferred time zone
Correct display of call times
Filename Parser
Automatic extraction of data from audio file names
Auto-suggestion of configurations based on file name
Bulk testing of settings
Interface Improvements
Copying a direct link to a call
Enhanced tooltips
The NURREL Team
Removed the outdated third-party products section from the Console sidebar. Internal improvements across PULSO and SENSO.
PULSO now detects end-of-speech more accurately and supports transliteration of Latin words to Cyrillic in speech synthesis. SENSO received an expanded validation and scoring system for analysis results.
Pulso now records calls and handles dialogue more naturally — the agent interrupts less, detects pauses more accurately, and maintains conversation flow. Senso gains EU region support and audio processing improvements.