Call History, Playground, and CRM in PULSO

What's new:

PULSO

Call history is now available in Console — filter by scenario, phone number, and date; open any call in a side panel for details.
Playground for testing scenarios directly in Console: pick an organisation and scenario, preview the assembled prompt, and run a voice or text session with the agent without spending call limits.
CRM integration for inbound calls: Console queries your CRM at call time and passes the data to the agent for a personalised response.
Inbound calls: the agent now speaks the greeting first as soon as the call is connected.
Scenario prompt limit expanded to 32,000 Unicode code points.
The agent recognises end-of-speech faster — conversations feel more natural.
Completed call results are stored and shown in call history alongside scenario labels.
Improvements to call recording reliability and inbound call handling.
Stabilisation of call data delivery to Console.
Improvements to outbound call stability.

Console

The Agents section has its own header, scenario pages, and a dedicated call history tab styled like SENSO dashboards.
Scenario editor: fork the active version for edits, full version history, and the prompt budget shown matches what is actually enforced.
Scenario prompt budget in the editor raised to 14,000 characters — CRM values are no longer truncated.
CRM connections and operations management is available in Console.
Sidebar is now grouped by product — sections for products not in your plan are not shown.
Subscriptions: cancelled plans appear in a separate ended group with a no-charges label; unknown statuses no longer appear as active.
API key management: revoked keys are retained but hidden from the main list; revoking an already-revoked key no longer returns an error.
Checklist UI: the delete-blocker dialog now offers an archive action directly.
Improvements to upload stability and file processing reliability.

SENSO

The NURREL team

Check it on your own data