What's new:
Console
- The sidebar is cleaner — the outdated third-party products section has been removed.
SENSO
- Improvements to audio processing reliability.
PULSO
- Improvements to voice call reliability.
The NURREL Team
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Other updates
Voice agent improvements and scoring accuracy
PULSO now detects end-of-speech more accurately and supports transliteration of Latin words to Cyrillic in speech synthesis. SENSO received an expanded validation and scoring system for analysis results.
Call Recording and Natural Dialogue in Pulso
Pulso now records calls and handles dialogue more naturally — the agent interrupts less, detects pauses more accurately, and maintains conversation flow. Senso gains EU region support and audio processing improvements.
Latency optimization and NURREL rebranding
Pulso delivers significantly reduced voice agent latency — end-to-end response time dropped — with improved speech recognition quality. Senso completes the transition to NURREL branding.