Voice agent improvements and scoring accuracy
console 1 min
Voice agent improvements and scoring accuracy

What's new:

PULSO

  • The voice agent detects end-of-speech more accurately — conversations feel more natural with fewer false interruptions.
  • Latin words are now automatically transliterated to Cyrillic during speech synthesis — the agent pronounces them correctly.
  • Call duration can now be left unlimited — the maximum duration parameter is now optional.
  • Improvements to voice call stability.

SENSO

  • Expanded AI response validation: added schemas and scorers for analysis, classification, and verification stages — results are checked with greater precision.
  • Improvements to audio processing reliability.
  • Improvements to processing stability.

The NURREL Team

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