console 1 min

Voice agent improvements and scoring accuracy

What's new:

PULSO

The voice agent detects end-of-speech more accurately — conversations feel more natural with fewer false interruptions.
Latin words are now automatically transliterated to Cyrillic during speech synthesis — the agent pronounces them correctly.
Call duration can now be left unlimited — the maximum duration parameter is now optional.
Improvements to voice call stability.

SENSO

Expanded AI response validation: added schemas and scorers for analysis, classification, and verification stages — results are checked with greater precision.
Improvements to audio processing reliability.
Improvements to processing stability.

The NURREL Team

// ready to listen?

Check it on your own data

Book a demo

senso · reviewcall recording00:00 / 00:24

awaiting audio…

In-the-moment signals

// next

Other updates

CONSOLESENSOPULSO

UI cleanup and internal improvements

Removed the outdated third-party products section from the Console sidebar. Internal improvements across PULSO and SENSO.

SENSOPULSOCONSOLE

Call Recording and Natural Dialogue in Pulso

Pulso now records calls and handles dialogue more naturally — the agent interrupts less, detects pauses more accurately, and maintains conversation flow. Senso gains EU region support and audio processing improvements.

SENSOPULSOCONSOLE

Latency optimization and NURREL rebranding

Pulso delivers significantly reduced voice agent latency — end-to-end response time dropped — with improved speech recognition quality. Senso completes the transition to NURREL branding.