senso 1 min

Processing improvements and stability in Senso

What's new:

Senso now accepts more audio formats: WAV, FLAC, Opus, and OGG are supported — upload recordings without conversion.
File upload limit increased to 250 MB (was 200 MB) — better suited for long recordings and stereo calls.
Stereo recordings process faster: audio channels are now extracted in parallel.
Improvements to audio processing reliability
Stabilization of call reprocessing
Improvements to analytics and checklist scoring
Improvements to multi-region operation
Service stabilization under high activity

The NURREL Team

// ready to listen?

Check it on your own data

Book a demo

senso · reviewcall recording00:00 / 00:24

awaiting audio…

In-the-moment signals

// next

Other updates

CONSOLESENSOPULSO

UI cleanup and internal improvements

Removed the outdated third-party products section from the Console sidebar. Internal improvements across PULSO and SENSO.

CONSOLESENSOPULSO

Voice agent improvements and scoring accuracy

PULSO now detects end-of-speech more accurately and supports transliteration of Latin words to Cyrillic in speech synthesis. SENSO received an expanded validation and scoring system for analysis results.

SENSOPULSOCONSOLE

Call Recording and Natural Dialogue in Pulso

Pulso now records calls and handles dialogue more naturally — the agent interrupts less, detects pauses more accurately, and maintains conversation flow. Senso gains EU region support and audio processing improvements.