What's new:
Richer call evaluation criteria
- Analysis results now include detailed descriptions and pass/fail conditions for each criterion — making it easier to understand why a checklist item was marked as passed or failed.
The NURREL Team
// ready to listen?
Book a demo Check it on your own data
senso · reviewcall recording00:00 / 00:24
awaiting audio…
In-the-moment signals
// next
Other updates
Call History, Playground, and CRM in PULSO
PULSO now has call history with filters, an interactive playground for testing scenarios, and CRM integration for inbound calls. Console updated the agents interface, scenario editor, and subscription management.
Dashboard, branding, and PULSO stability
Console dashboard loads and animates more smoothly. Visual assets have been updated, and PULSO voice agent stability has been improved.
Console Redesign and PULSO Improvements
Console received a full redesign based on the NURREL design system: updated palette, typography, and components. PULSO now correctly ends calls only after the agent finishes the goodbye phrase.