console 1 min

Organization Management

We are pleased to introduce a significant update to the NURREL, which adds new capabilities for managing organizational structure.

What's New:

Organization Management
- New tab in the call analytics section
- Management of departments and managers
- Flexible company structure configuration
Security Enhancements
- Role-based access restriction
- Special features for administrators only
- Protection of confidential data
Technical Improvements
- Improved pagination system
- Extended localization capabilities
- Optimization of internal processes

The NURREL Team

// ready to listen?

Check it on your own data

Book a demo

senso · reviewcall recording00:00 / 00:24

awaiting audio…

In-the-moment signals

// next

Other updates

CONSOLESENSOPULSO

UI cleanup and internal improvements

Removed the outdated third-party products section from the Console sidebar. Internal improvements across PULSO and SENSO.

CONSOLESENSOPULSO

Voice agent improvements and scoring accuracy

PULSO now detects end-of-speech more accurately and supports transliteration of Latin words to Cyrillic in speech synthesis. SENSO received an expanded validation and scoring system for analysis results.

SENSOPULSOCONSOLE

Call Recording and Natural Dialogue in Pulso

Pulso now records calls and handles dialogue more naturally — the agent interrupts less, detects pauses more accurately, and maintains conversation flow. Senso gains EU region support and audio processing improvements.