We are pleased to introduce the NURREL update, which significantly expands team collaboration capabilities.
What's new:
Team Collaboration
Managing team member roles and access
Inviting new members
Shared access to analytics
The NURREL Team
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Other updates
Call History, Playground, and CRM in PULSO
PULSO now has call history with filters, an interactive playground for testing scenarios, and CRM integration for inbound calls. Console updated the agents interface, scenario editor, and subscription management.
Dashboard, branding, and PULSO stability
Console dashboard loads and animates more smoothly. Visual assets have been updated, and PULSO voice agent stability has been improved.
Console Redesign and PULSO Improvements
Console received a full redesign based on the NURREL design system: updated palette, typography, and components. PULSO now correctly ends calls only after the agent finishes the goodbye phrase.